Delivery

Terms of Service

Terms and Conditions at My Fish Poster ApS

General information
My Fish Poster ApS
Langdalsvej 46
8220 Brabrand
CVR no .: 40600388
Phone: 71992982
Email: info@myfishposter.com

Prices
At My Fish Poster ApS, all prices are in Danish kroner and stated incl. VAT and taxes. We reserve the right to change prices from day to day without prior consent. Reservations are made for sold-out items.

Payment
My Fish Poster ApS accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, Bank transfer . Payment will only be deducted from your account when the item is shipped. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out / discontinued items.

Delivery
My Fish Poster ApS strives to send orders placed before kl. 17 the same day, orders are then sent the next working day.
We ship to all of Denmark. Shipping prices from DKK 35. Items will be delivered to the delivery address specified when ordering.
We do not deliver abroad and not to the Faroe Islands and Greenland.
Your items are sent by Post Nord or GLS.
NOTE: If there is no space at the delivery point, the package will be moved to the nearest delivery point, which you will be notified of. If problems arise, contact customer service.
Goods are delivered every weekday. Your item will be delivered 1-3 business days after ordering.
For certain items, special delivery terms apply. The conditions will appear specifically prior to the purchase of these goods.

Right of complaint
A 2-year right of complaint is granted in accordance with the Purchase Act. Our right of complaint applies to defects in material and / or manufacturing. You can have the item repaired, exchanged, the money returned or a reduction in the price, depending on the specific situation. The complaint does not apply to errors or damage committed by incorrect handling of the product / service. You must complain in "reasonable time" after you have discovered the defect / error. My Fish Poster ApS will cover return costs to a reasonable extent.

For returns, complaints and use of the right of withdrawal, send to:
My Fish Poster ApS
Langdalsvej 46
8220 Brabrand
Shipments are not received per. cash on delivery.

Refund
In the case of a refund, please enclose bank details in the form of account number and account number so that the agreed amount can be transferred. This information can be provided without risk per. mail or other electronic form as it is not sensitive information and will only be used for our fulfillment of the refund.

Right of withdrawal
There is a 14 day full right of return on items purchased in our webshop.
The period is calculated from that day;
- Where you receive the order.
- Gets the last item in physical possession when it comes to an agreement on several different items , ordered in one order, but delivered individually or in several rounds.
Gets the last batch, or last part in physical possession, in the case of an agreement for the delivery of goods consisting of several lots / parts.
- The first item in physical possession in the case of regular delivery of goods over a certain period.
Return costs must be borne by you.
Cancellation must be reported to us no later than 14 after the purchase and from the cancellation you must return the shipment within 14 days after. The notice must be given per. mail to info@myfishposter.com. In the notice, you must clearly state that you wish to exercise your right of withdrawal. If you want to send the item back to us, you must fill in the enclosed Return Note and send the item to:
My Fish Poster ApS
Langdalsvej 46
8220 Brabrand

You can do not regret by simply refusing to accept the goods, without giving clear notice at the same time.
Goods excluded from the right of withdrawal
The following types of goods are not included in the right of withdrawal: has a clear personal touch.
- Sealed goods which, for health or hygiene reasons, are not suitable for return, and where the seal is broken after delivery. inextricably mixed with others on delivery.
- Goods where the sealing is broken.
- Performed non-financial services if the provision of the service has commenced with the prior express consent of the consumer and acknowledgment of the right of withdrawal, when the service is fully executed.
- Delivery of digital content that is not delivered on a physical medium, if the execution has begun with the consumer's prior express consent and recognition that the person thereby loses his right of withdrawal.
Newspapers, magazines or periodicals, with the exception of subscription agreements for such publications.
- Agreements entered into at public auction.
- Goods which deteriorate or become obsolete rapidly.


Return
You must return your order without undue delay and within 14 days after you have exercised your right of withdrawal. You must bear the direct costs of returning. Upon return, you are responsible for the item being properly packed. You must attach a copy of the order confirmation. The expedition is faster if you also fill in and enclose our Cancellation Form.
You bear the risk of the item from the time of delivery of the item until we have received the return.
We do not accept packages sent by post. cash on delivery , properties and the way it works. In other words, you can try the item as if you tried it in a physical store.

If the item has been tried in addition to what is described above, it is considered used. Which means that upon cancellation of the purchase, you only get part or none of the purchase amount back, depending on the commercial value of the item at the time of receipt - of the return. In order to receive the entire purchase amount back, you must therefore try out the item without actually using it.

Refund
If you regret your purchase, you will of course get the amount you have paid to us back.
In the event of an impairment for which you are liable, this purchase amount will be deducted.
When exercising the right of withdrawal, all payments received from you will be refunded, including delivery costs (excluding additional costs due to your choice of a form of delivery other than the cheapest form of standard delivery that we offer), without undue delay and within 14 days from the date on which we received notification of your decision to exercise the right of withdrawal. Refunds will be made using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise.
We may withhold the refund until we have received the item back, unless you have previously provided proof of having returned on.

Alcohol
According to According to Danish law, the person must be at least 18 years old to buy alcohol over 16.50%. For the purchase of alcohol below 16.50%, the person must be 16 years of age.
We reserve the right to request the presentation of a valid photo ID as age documentation in case of doubt.

Privacy Policy
In order for you to enter into an agreement with us and shop on our website, we need the following information about you:

Name
Address
Telephone number
E-mail address
Information about what you bought

We process your personal information for the purpose of being able to deliver the item to you, and to be able to process inquiries regarding your purchase. The processing takes place in accordance with the rules in our personal data policy for My Fish Poster ApS. Here you can read more about how your information is processed, when it is deleted and what rights you have as registered.

Complaints - overview and links:
Do you have a complaint about a product, purchased in our Webshop, a complaint can be sent to:
The Danish Competition and Consumer Authority's Center for Complaint Resolution
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer residing in another EU country, you can indicate your complaint in the EU Commission's online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/ odr /
If you file a complaint here, please provide our Email address: info@myfishposter.com